Performance Management Challenges Research Articles

BIM for maintenance planning of façades in precast concrete buildings

PurposeThis paper aims to identify the different system approach using Building Information Modelling (BIM) technology that is equipped with decision making processes. Maintenance planning and management are integral components of the construction sector, serving the broader purpose of post-construction activities and processes. However, as Precast Concrete (PC) construction projects increase in scale and complexity, the interconnections among these activities and processes become apparent, leading to planning and performance management challenges. These challenges specifically affect the monitoring of façade components for corrective and preventive maintenance actions.Design/methodology/approachThe concept of maintenance planning for façades, along with the main features of information and communication technology tools and techniques using building information modeling technology, is grounded in the analysis of numerous literature reviews in PC building scenarios.FindingsThis research focuses on an integrated system designed to analyze information and support decision-making in maintenance planning for PC buildings. It is based on robust data collection regarding concrete façades' failures and causes. The system aims to provide appropriate planning decisions and minimize the risk of façade failures throughout the building's lifetime.Originality/valueThe study concludes that implementing a research framework to develop such a system can significantly enhance the effectiveness of maintenance planning for façade design, construction and maintenance operations.

Analysis Of The Implementation Of The PDCA Performance Management Model At Kimia Farma.

In this era, many organizations are increasingly using the PDCA model to enhance performance management, and one example is Kimia Farma in KM 9 Tanjungpinang. Despite the implementation of the PDCA model, there are still challenges in performance management at Kimia Farma KM 9 Tanjungpinang. The objective of this research is to understand how performance management is implemented at Kimia Farma KM 9 Tanjungpinang. The research method employed is qualitative, utilizing interviews and direct observations with the pharmacy manager and assistant pharmacist at Kimia Farma KM 9 Tanjungpinang. The findings of this research indicate that Kimia Farma has implemented the PDCA model, including monthly planning sessions. Although challenges persist in the implementation, Kimia Farma conducts weekly evaluations and takes corrective actions to enhance performance management.

Performance Management Challenges in Multinational Organizations: Global and Local Policy Perspectives

Performance Management Challenges in Multinational Organizations: Global and Local Policy Perspectives

Performance management around the world: solving the standardization vs adaptation dilemma

PurposeGlobalization and the COVID (post) pandemic continue to pose significant challenges to managing employee performance across geographic locations because there is a need to simultaneously implement procedures that are standardized and yet applicable to different contexts. This study aims to describe five universal principles in performance management that can be adapted to specific contexts to address the performance management standardization vs adaptation dilemma.Design/methodology/approachCritical literature review of evidence-based recommendations for practice.FindingsThis study describe five universal principles in performance management, how they can be adapted to specific contexts around the world and actions that organizations can take to implement them: (1) cultural congruence, (2) strategic congruence, (3) performance evaluation thoroughness, (4) inclusiveness and (5) effective feedback.Originality/valueThis study provide valuable and actionable knowledge for organizations facing performance management challenges around the world.

Performance management challenges at Chinese business incubators: A systematic literature review

The number and types of incubators have increased considerably worldwide, especially in China. A large proportion of such facilities are set up via public sector funding, resulting in heightened public scrutiny on their mandate as ‘start-up engines’. There is an expectation within the Chinese national context that researchers investigate ‘how best to evaluate the performance of different types of Chinese incubator archetypes’. This systematic literature review (SLR) and the accompanying bibliometric analysis encompasses 38 publications, including 24 pieces of indigenous Mandarin literature. We aim to advance knowledge of incubator performance management (PM) and its link to incubator financial sustainability. Our aim is to explain the root causes of incubator PM ‘problems’, extract the extant performance problems evidenced within the Chinese incubator-incubation ecosystem, and assess the viability of dominant theoretical frameworks for the design of PM systems. We contend that incubator PM is multifaceted, owing to the hybrid nature of the incubator's organisational form. There is a need for further research to define incubator PM outcomes and unpack how PM metrics are linked or derived from specific incubator archetypes and modes of governance.

Performance management challenges in the Ministry of Health and Child Care in Zimbabwe

Performance management challenges in the Ministry of Health and Child Care in Zimbabwe

Performance management challenges in the Ministry of Health and Child Care in Zimbabwe

Performance management challenges in the Ministry of Health and Child Care in Zimbabwe

From Brown-Field to Future Industrial Networks, a Case Study

The network infrastructures in the future industrial networks need to accommodate, manage and guarantee performance to meet the converged Internet technology (IT) and operational technology (OT) traffics requirements. The pace of IT–OT networks development has been slow despite their considered benefits in optimizing the performance and enhancing information flows. The hindering factors vary from general challenges in performance management of the diverse traffic for green-field configuration to lack of outlines for evolving from brown-fields to the converged network. Focusing on the brown-field, this study provides additional insight into a brown-field characteristic to set a baseline that enables the subsequent step development towards the future’s expected converged networks. The case study highlights differences between real-world network behavior and the common assumptions for analyzing the network traffic covered in the literature. Considering the unsatisfactory performance of the existing methods for characterization of brown-field traffic, a performance and dynamics mixture measurement is proposed. The proposed method takes both IT and OT traffic into consideration and reduces the complexity, and consequently improves the flexibility, of performance and configuration management of the brown-field.

Does Training Matter? Evidence from Performance Management Reforms

AbstractTraining is much discussed but rarely studied in public management. Using multiple waves of survey data, the authors examine the effects of training on the implementation of performance management reforms in the U.S. federal government, asking whether those exposed to training are more likely to use performance data and strategic goals when making decisions. Training is positively associated with reform implementation, but there is little evidence that this association can be explained by the development of specific capacities to overcome performance management challenges. The findings offer two implications for the practice and study of training. The authors propose that training is likely to succeed if it is designed and funded to close specific capacity gaps needed for successful reform implementation. However, it is also necessary to better understand alternative causal mechanisms by which training facilitates reform implementation, such as explaining and justifying reforms.Practitioner Points Training can facilitate the implementation of new policies by providing information about the policies, justifying why they are needed, and giving employees the capacity to put the new policies in place. Using training to build specific employee capacities is more complex, resource intensive, and rare than using training to provide information and justify reforms. Effective training in government requires not just more resources but also better understanding of the specific capacities needed and how to create them—research can help by identifying the most significant capacity gaps in policy implementation.

Performance Management at IRD Corporation (B)

The Performance Management at IRD Corporation case series is designed to be an in-depth study of performance appraisal in the R&D context. The case series can be used as a platform for discussing the rationale of performance appraisal system, system design and implementation, the differences between R&D and other work contexts (manufacturing, services, etc.), and the challenges involved in R&D management. This case revolves around the Chairman of IRD Corp and his dilemmas, providing an insight to the participants into the challenges of performance management and also R&D management. The series highlights the complex dilemmas associated with managing performance and the necessity of having a new performance evaluation system.

Humanitarian supply chain performance management: a systematic literature review

Purpose – This paper aims to identify the state of the art of performance measurement and management in humanitarian supply chains; to categorize performance measurement indicators in the five supply chain phases of Gunasekaran and Kobu (2007) and evaluate them based on the evaluation criteria of Caplice and Sheffi (1995); and to define gaps and challenges in this field and give insights for future research in this domain. Design/methodology/approach – A literature review has been conducted using a structured method based on Denyer and Tranfield (2009) and Rousseau et al. (2008). The state of the art on humanitarian supply chain performance management with a focus on measurement frameworks and indicators and their applications in practice is classified in three categories. The first category is the definition and measurement of success in humanitarian supply chains. The second category is managing performance, which focuses on describing and analyzing the actual practice of managing performance. The third category shows the challenges in performance management that humanitarian supply chain actors deal with. Findings – Findings reveal that performance measurement and management in humanitarian supply chains is still an open area of research, especially compared to the commercial supply chain sector. Furthermore, the research indicates that performance measurement and management in humanitarian supply chains has to be developed in support of the supply chain strategy. Based on the findings of the literature review on performance measurement and management in the commercial and humanitarian field, a first classification of 94 performance measurement indicators in humanitarian supply chains is presented. Furthermore, the paper shows key problems why performance measurement and management systems have not been widely developed and systematically implemented in humanitarian supply chains and are not part of the supply chain strategy. The authors propose performance measurement guidelines that include input and output criteria. They develop a research agenda that focuses on four research questions for designing, deploying and disseminating performance measurement and management in humanitarian supply chains. Practical implications – The result helps the humanitarian supply chain community to conduct further research in this area and to develop performance measurement frameworks and indicators that suit humanitarian supply chains. Originality/value – It is the first systematic approach to categorize research output regarding performance measurement and management in humanitarian supply chains. The paper shows the state of the art in performance measurement and management in humanitarian supply chains and develops a research agenda.

Performance Management at IRD Corporation (A)

The Performance Management at IRD Corporation case series is designed to be an in-depth study of performance appraisal in the R&D context. The case series can be used as a platform for discussing the rationale of performance appraisal system, system design and implementation, the differences between R&D and other work contexts (manufacturing, services, etc.), and the challenges involved in R&D management. This case revolves around the Chairman of IRD Corp and his dilemmas, providing an insight to the participants into the challenges of performance management and also R&D management. The series highlights the complex dilemmas associated with managing performance and the necessity of having a new performance evaluation system.

Future developments in health care performance management

This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreover, new managerial approaches coming from an industrial context and adapted to health care, such as lean management and risk management, can contribute to improving quality performance. Therefore, the opportunity to analyze them arises from studying their overlaps and links in order to identify possible synergies and to investigate the opportunity to develop an integrated methodology enabling improved performance.

Performance management challenges in hybrid NPO/public sector settings: an Irish case

PurposeThis paper explores the characteristics and organisational attributes of hybrid non‐profit organisation (NPO)/public sector settings to identify the particular challenges presented for performance management and to further explore the extent to which such characteristics and attributes might impinge on a move to “performance governance” as a performance framework ideal type.Design/methodology/approachA preliminary case study of an Irish NPO/public sector hybrid organisation was used to ground a review of NPO and public sector performance management concepts and theoretical developments. The review focused on the implications of organisational characteristics/attributes of the hybrid case study organisation for performance management.FindingsFive organisational characteristics/attributes are identified as central to the understanding of the challenges for performance management in such settings: inter‐stakeholder relationships; tensions across priority objectives; culture and institutional clashes; power distribution; and interdependent stress. Further, it is suggested that while the adoption of collaborative public sector models suggests a move toward performance governance, the performance challenges identified in the hybrid setting give rise to particular barriers to any substantive movement in that direction.Originality/valuePerformance of NPO/public sector hybrid organisations has only relatively recently attracted the attention of researchers. The paper contributes to this emerging area by identifying certain organisational characteristics/attributes particular to such hybrids that are critical to understanding the challenges for performance management in such settings.

Autonomic Placement of Mixed Batch and Transactional Workloads

To reduce the cost of infrastructure and electrical energy, enterprise datacenters consolidate workloads on the same physical hardware. Often, these workloads comprise both transactional and long-running analytic computations. Such consolidation brings new performance management challenges due to the intrinsically different nature of a heterogeneous set of mixed workloads, ranging from scientific simulations to multitier transactional applications. The fact that such different workloads have different natures imposes the need for new scheduling mechanisms to manage collocated heterogeneous sets of applications, such as running a web application and a batch job on the same physical server, with differentiated performance goals. In this paper, we present a technique that enables existing middleware to fairly manage mixed workloads: long running jobs and transactional applications. Our technique permits collocation of the workload types on the same physical hardware, and leverages virtualization control mechanisms to perform online system reconfiguration. In our experiments, including simulations as well as a prototype system built on top of state-of-the-art commercial middleware, we demonstrate that our technique maximizes mixed workload performance while providing service differentiation based on high-level performance goals.

Challenges of Appraising Intangible Outcomes with Unclear Objectives: Performance Management Issues in Local Government in Ontario

This article discusses the challenges of performance management on social assistance program. These challenges include measuring intangible outcome against unclear organizational objectives, de-coupling of performance management and performance enhancement, stressing on administrative accountability over out-come oriented culture. Then, strategies are suggested to handle these challenges in order to shift the performance management system from merely an auditing mechanism to an engine of change.

Third-Party Governance under No Child Left Behind: Accountability and Performance Management Challenges

Third-Party Governance under No Child Left Behind: Accountability and Performance Management Challenges

Gaining insight into the health of SOA infrastructures

As service-oriented architecture (SOA) is evolving from theory to practical applications, the demand for deriving actual benefits from the infrastructure flexibility it enables is increasing rapidly. However, an SOA implementation often poses capacity and performance management challenges for the IT (information technology) delivery organization, particularly when dispersed business applications run on heterogeneous systems and various internal and external infrastructure components are used to complete business service transactions. To help organizations that are considering or have engaged in SOA infrastructure implementations, IBM has developed innovative and non-intrusive capabilities to help determine the optimal infrastructure architecture for a particular SOA project and identify areas of performance improvement for running an SOA infrastructure. These capabilities are provisioned as infrastructure Healthcheck services for SOA, reflecting a trusted IT service management approach that focuses on prevention or a solution to an IT infrastructure capacity and performance management problem. This paper presents the development rationale for the key service delivery components, including the analysis process, the use of global (i.e., worldwide) delivery capabilities, and the proprietary assets and patented technologies used in performing the services. Insight into how these services can lead to significant positive results is exemplified via several commercial client engagements.

Performance management from multiple perspectives: taking stock

PurposeThe purpose of this paper is to summarise key conclusions from a multidisciplinary review of the state of the art of research into organisational performance management, in particular how research can aid and involve practitioners.Design/methodology/approachThis Special Issue incorporates papers that address current performance management challenges for managers and academics from a relatively small selection of academic disciplines. This particular paper locates the others in a wider context of a cross‐disciplinary study, identifying shared strengths to be found within the academic community.FindingsIn spite of a number of barriers to knowledge transfer, and tensions and gaps within the performance management research portfolio (described in the paper), much progress has been made that will advance further through active involvement with practitioners and across discipline boundaries. Specific suggestions for enhancing the effectiveness of performance management practice are included.Practical implicationsResearch has already provided useful knowledge for practitioners, with the potential for greater value provided that performance management researchers are open to more collaboration in order to tackle the complex questions facing practitioners and theoreticians alike.Originality/valueThe paper provides an overview of the conclusions reached in a substantial and original multidisciplinary review, providing readers with the flavour of that publication.

Responding to Contemporary Challenges in Performance Management: Measuring Organizational Routines

As the field of performance management (PM) progresses, the focus of the debates shifts from the design of performance management frameworks to the issues that become relevant at the stages of implementation and use, namely, the necessity to understand PM systems as a part of the organization and manage performance of complex organizational processes. New perspectives are needed to address these issues. We argue that adopting the organizational routines view and treating organizational processes as routines adds conceptual depth and practical utility to the discussion of these questions. By identifying the available measurable characteristics of routines, mapping the corresponding measures and proposing tentative classification, we make a step towards responding to the modern challenges in the PM field, providing a way of understanding the nature and characteristics of complex yet fundamental organizational processes, through which PM tasks can be accomplished.